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TERMS OF SERVICE
Last updated: December 20, 2025
OVERVIEW
This website is operated under the brand name Vetcertif by LYTECH LTD, a company registered in the United Kingdom.
Throughout the site, the terms “we”, “us”, and “our” refer to LYTECH LTD (trading as Vetcertif). Vetcertif offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have obtained consent from a parent or legal guardian to use this site.
You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any applicable laws or regulations in your jurisdiction.
You must not transmit any malicious code, viruses, or destructive software through the Service.
A violation of these Terms may result in suspension or termination of access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or limit service only where reasonably necessary, including but not limited to circumstances involving fraud prevention, abuse of the Service, payment risk, or compliance with applicable laws and regulations.
You understand that content you submit (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is encrypted during transmission using industry-standard security measures.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.
SECTION 3 – ACCURACY OF INFORMATION
Information on this site is provided for general informational purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.
We reserve the right to update or modify site content at any time without prior notice. It is your responsibility to monitor changes to the site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices and availability are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service, except as required by applicable law.
SECTION 5 – PRODUCTS AND USE
Certain products are available exclusively online and in limited quantities.
All products sold on this website are non-prescription, over-the-counter pet care products. Information provided on this site is not veterinary advice and is not a substitute for professional veterinary consultation. You should seek advice from a qualified veterinarian for specific health concerns regarding your pet.
Product images are for illustrative purposes only. Actual appearance may vary.
Returns and exchanges are subject solely to our Refund & Return Policy, and products must remain new, unused, unopened, and in a resalable condition to be eligible.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders where reasonably necessary, including orders that appear inconsistent with individual consumer purchasing patterns or that present fraud or payment risks.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed.
For further details, please review our Refund & Return Policy.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools over which we have no control. Such tools are provided “as is” and “as available” without warranties of any kind.
Your use of third-party tools is entirely at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 – THIRD-PARTY LINKS
The Service may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy and assume no responsibility for third-party materials, products, or services.
SECTION 9 – USER COMMENTS AND REVIEWS
Users may submit reviews or comments through the site. By submitting content, you grant us a limited, non-exclusive right to display, moderate, and remove such content in connection with operating the website.
You agree that your submissions will not violate any third-party rights or applicable laws and will not contain unlawful, misleading, or abusive material.
We reserve the right, but not the obligation, to remove or moderate user-generated content at our discretion.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information on the site is inaccurate, to the extent permitted by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to submit false or misleading information, to interfere with site security, or to infringe intellectual property rights.
We reserve the right to terminate access for violations of these prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Service and all products are provided on an “as is” and “as available” basis, without warranties except as required by law.
To the maximum extent permitted by applicable law, LYTECH LTD shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service or products. Nothing in these Terms limits consumer rights that cannot be excluded under applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless LYTECH LTD and its affiliates from claims arising out of your breach of these Terms or violation of applicable law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access where you fail to comply with these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and us regarding the Service.
SECTION 18 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by the laws of England and Wales.
Nothing in these Terms affects any mandatory consumer rights available under applicable U.S. federal or state laws or other applicable consumer protection laws.
SECTION 19 – CONTACT INFORMATION
Email: vetcertif.service@gmail.com
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (EST)